Frequently Asked Questions
Everything you need to know about Noughty hair, body, and shipping.
Are Noughty products truly 97% natural?
Yes, all our products are formulated with at least 97% natural ingredients. The remaining 3% includes essential preservatives and texture enhancers to ensure your products stay safe and effective.
Is Noughty haircare vegan and cruelty-free?
Absolutely. We are leaping bunny certified and 100% vegan. We never test on animals, nor do we use any animal-derived ingredients in our formulations.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order has been dispatched, you will receive a tracking number via email to follow your package's journey.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unhappy with your purchase, please contact our support team to initiate a return or exchange.
Do your shampoos contain sulfates or silicones?
No, all Noughty products are free from parabens, silicones, sulfates, and petrochemicals. We use gentle, plant-derived cleansers to keep your hair healthy and hydrated.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.